Things to know
Information about arrival, departure and stay
To guarantee a perfect start into your holiday, we would like to answer you the most common questions.
If your question is not answered in our Q&A do not hesitate to contact us anytime!
Sporthotel Edelweiss
Questions & Answers
On arrival day, your room will be available from 3:00 PM. On the departure day, we request that you check out by 11:00 AM. Locker Room available to store your luggage, take a shower, or change clothes.
Standard Rate
Guaranteed booking:
With your deposit, we book 40% of the total price of the stay, so this booking is guaranteed and we keep the room (s) free for you for the entire stay.
Cancellation policy:
Reservations can be canceled free of charge up to 90 days prior to arrival. In the event of later cancellation, the hotel reserves the right to charge 40% of the accommodation price up to 30 days prior to arrival, 70% up to 7 days prior to arrival, and 90% up to the date of arrival.
Cancellation is only possible in writing.
To pay your hotel bill, our team at the front desk accepts cash, debit, Visa, MasterCard and Amex. An ATM (for cash withdrawals) is available at FREUDENHAUS. All prices are in euros and are inclusive of all taxes and local taxes.
Our reception can hand you ski passes out from 7.30 am – 8.00 pm till 8 days. You can pay the ski pass at your Check-Out or directly at the reception.
We offer parking spaces for free in front of our hotel. For EUR 20,00 per night you can drive your car in our garage.
You are welcome to bring your dog on your holiday. A daily fee of €30 applies, which includes a selection of thoughtful amenities such as a food bowl, welcome treat, dog towel, and access to our dog bar at the reception (no dog food is provided).
We kindly ask for your understanding that, due to hygiene regulations, dogs are not permitted in the restaurant and buffet area or in the entire wellness & spa area. Thank you for your consideration.
Directly in our hotel you will find our ski rental FREUDENHAUS.
Opening times: Sunday until Thursday from 8.30 am – 6.00 pm, Friday and Saturday from 8.30 am – 7.00 pm.
From arrival to departure, your holiday at our hotels will be sheer delight. That’s why we offer our guests a late checkout when possible. For the use of the room we will charge EUR 49,00 per room.
Unless stated otherwise, our indicated prices are per person per night including breakfast.
